Extended Stay America San Rafael - Francisco Boulevard East

The price was a little to high, the breakfast was ridiculous. Someone pull the fire alarm as a practical joke at 12am? No service to room had to pay extra. Customer service was rude and not friendly.

faucet leaked under the sink the synthetic blanket was badly stained nite latch was badly bent on door

The room size was super nice and the bathroom too.

Tv was too small fitness area had no weights and pool should be indoor to help the when is cold time

Clean rooms

No room service, our shower wasnt dry fast, smell in the room

i joined the extended stay club o i would 20% off when i checked out and its been 5 days and still have not seen a credit on my credit card, i called the hotel i was told to wait a week, it only takes a few minutes to credit my card back and it will show up the next day .they where just putting me off.I stayed 3 days at a cost of $133.00 a night thats almost $400.00 dollars thats a lot of money and the hotel did not even have a ice machine and the muffins they served where old and hard, i was not impressed at all John

The staff were wonderful.

The breakfast was non-existent. A few nasty muffins and coffee. It was also really weird that I had to ask for cutlery and any items needed for the kitchen. What kind of clientele are they used to? Also no exercise facilities to speak of.

The studio room was spacious and very comfortable. The kitchen had an apartment style stove, oven,and refrigerater. There was a sofa and 2 chairs.

The breakfast was packaged coffee cake and small apples and they took it away before 10am. There was only one plastic cup in the room

Breakfast was a little sparse. Ended up eating three packages of microwave oatmeal, but something already prepared would have been nice.

While the location relative to my business meeting the next day was great (San Quentin), the noise from the freeway was a problem.

The bed was comfortable. Easy Parking. Full kitchenware

Only for car travelers,if you don't have a car, don't stay here. No daily cleanses. No any dishes, pots ... in the room, need to ask and bring them to room by ourselves. The location is far from anywhere...

swimming pool was nice

there was no hot breakfast as advertised on the site, the wifi password was written badly and it didn't work so i had to go down stairs to ask about it overall, overpriced wish there were hot tub in addition to swimming pool

The staff was friendly and did what they could

1. It is advertised as having a kitchen but you ahve to ask for dishes, coffemaker etc. 2. I came out of the shower and there was no blow dryer (advertised) 3. The lights in the fitness center did not work and I could not use it. 4. The printer in teh business center did not work. 5. I paid 191.50 per night which was absolutely overprized. It was ridiculous

Got this place last minute, as we needed to meet up with friends in marine on the following morning. What a good no nonsense quality establishment! The room was great!

Nothing, it was good.

It was in a convenient location

It was dirty. There was urine all over our toilet seat and hair. The floor was dirty and needed a sever vacuum. The place was loud and nothing was done about loudness of other guests which nearly led to an altercation. I will never stay at an extended stay again.

Pool

Small tv no bath tubs cheap breakfast

Bed was 'okay'

Front desk agent was ill informed, ungracious and not a good hostess. Lobby was unkempt/firty. Room was dark and creepy.